Effective Date: 17 August 2026
Last Updated: 17 August 2026
Welcome to SuperiorIELTS.com.
These Terms and Conditions (“Terms”) govern your access to and use of SuperiorIELTS.com, including our website, user accounts, IELTS practice tests, mock examinations, educational materials, test results, learning tools, paid and free services, and any other products, features, or services made available through SuperiorIELTS.com.
In these Terms:
Please read these Terms carefully before using the Website.
By accessing SuperiorIELTS.com, creating an account, purchasing a Service, taking a test, or otherwise using the Services, you agree to these Terms.
If you do not agree with these Terms, you should not use the Services.
SuperiorIELTS.com is an online IELTS preparation and educational platform primarily intended for students in Bangladesh.
International students and other users may also access and purchase Services from SuperiorIELTS.com where those Services and payment methods are available to them.
The Website may provide:
SuperiorIELTS is an educational preparation service.
SuperiorIELTS does not conduct official IELTS examinations and does not issue official IELTS Test Report Forms or official IELTS results.
By using SuperiorIELTS.com, you confirm that:
If you do not accept these Terms, you must discontinue use of SuperiorIELTS.com.
We may update these Terms from time to time.
Changes may be necessary because of:
The latest version will display the “Last Updated” date at the beginning of these Terms.
Where required by applicable law, we may provide additional notice or request consent before a material change becomes effective.
You must have the legal capacity required under the law applicable to you to enter into a binding agreement.
Users who have not reached the applicable age of majority may use free educational Services where appropriate, but purchases or other legally binding transactions should be made with the involvement or permission of a parent or legal guardian where required by law.
If you permit a minor to use SuperiorIELTS, you are responsible for supervising the minor’s use of the Services to the extent permitted by applicable law.
A parent or guardian making a purchase for a minor is responsible for the transaction and for reviewing the applicable purchase conditions.
Certain features may require a SuperiorIELTS account.
When registering, you may be required to provide information such as:
You agree to provide accurate information and keep important account information reasonably current.
SuperiorIELTS seeks to keep account registration reasonably simple.
Depending on the registration method, an account may require:
Additional information may be requested where necessary for a particular Service, purchase, security check, or legal requirement.
SuperiorIELTS may require verification of your email address.
Verification may be performed using:
You must not attempt to bypass or interfere with account-verification procedures.
SuperiorIELTS may offer Sign in with Google or another third-party authentication service.
If you choose a third-party login method, the authentication provider may provide information necessary to create or authenticate your SuperiorIELTS account.
Your use of the third-party authentication provider may also be subject to that provider’s terms and privacy practices.
SuperiorIELTS does not receive your Google account password through normal Google Sign-In authentication.
You are responsible for taking reasonable steps to protect your account.
You should:
If you believe your SuperiorIELTS account has been accessed without authorization, you should:
We may temporarily restrict an account where reasonably necessary to protect the user, the Website, or other users.
You must not:
You should not create multiple accounts for the purpose of:
We may restrict accounts reasonably believed to be involved in such misuse.
Unless a particular Service or plan expressly permits multiple users, an individual SuperiorIELTS account is intended for the registered user’s personal use.
You must not:
Reasonable use of your own account across your personal devices is permitted unless otherwise specified.
Subject to these Terms, SuperiorIELTS grants you a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the Services for lawful educational and IELTS preparation purposes.
This permission does not transfer ownership of any intellectual property to you.
Unless otherwise expressly stated, Services and learning materials made available through SuperiorIELTS are intended for your personal educational use.
You may use SuperiorIELTS to:
SuperiorIELTS may provide interfaces intended to help students practise in a computer-based testing environment.
Such interfaces are educational simulations.
Similarity in layout, workflow, timing, question types, or test experience does not mean that SuperiorIELTS is an official IELTS testing system.
SuperiorIELTS may offer full or partial mock examinations.
SuperiorIELTS mock examinations are intended for:
A SuperiorIELTS mock examination is not an official IELTS examination.
SuperiorIELTS may provide:
These results are provided for practice and educational guidance only.
A result produced by SuperiorIELTS:
SuperiorIELTS does not guarantee that use of the Website will result in any particular official IELTS band score.
A student’s official result may be affected by numerous factors, including:
SuperiorIELTS does not guarantee:
Users should confirm official requirements directly with the relevant institution, government authority, employer, professional organization, or IELTS test provider.
Where SuperiorIELTS provides writing assessment, correction, feedback, or estimated scores, those assessments are educational in nature.
Unless expressly stated otherwise, a writing assessment provided through SuperiorIELTS is not an official IELTS examiner assessment.
Where SuperiorIELTS provides speaking practice, recording, feedback, automated assessment, or estimated scoring, the result is educational in nature.
It is not an official IELTS Speaking examination.
SuperiorIELTS may use automated systems or artificial intelligence-assisted technology for educational purposes such as:
Automated systems may make mistakes.
Users should treat automated assessments as study guidance rather than an official determination of their IELTS ability.
We aim to make SuperiorIELTS useful and accurate.
However, educational materials, answer explanations, automated calculations, estimated scores, technical systems, or other content may occasionally contain errors.
We may correct or update content where necessary.
If you believe that an answer, result, or technical feature contains an error, you may contact:
admin@superiorielts.com
IELTS rules, examination formats, question types, policies, scoring procedures, fees, test availability, and other official requirements may change.
SuperiorIELTS may update its Services to reflect relevant developments but does not guarantee that every part of the Website will always immediately reflect every official change.
For official requirements, users should consult an official IELTS source.
Subject to third-party rights, SuperiorIELTS retains rights in original materials and features created for SuperiorIELTS.com, which may include:
You may not reproduce or commercially exploit such material except as permitted by these Terms or applicable law.
Books, examination names, questions, audio, images, trademarks, logos, publications, and other materials belonging to third parties remain the property of their respective rights holders.
SuperiorIELTS does not acquire ownership of third-party intellectual property merely by:
Nothing in these Terms transfers third-party intellectual-property rights to users.
SuperiorIELTS may refer to:
for identification, categorization, description, and IELTS preparation purposes.
The use of a third-party name or reference does not by itself mean that SuperiorIELTS owns that name or is officially endorsed by the relevant organization.
Unless expressly stated otherwise through an authorized relationship, references to IELTS, Cambridge, British Council, IDP, publishers, examination organizations, or their products should not be interpreted as indicating that SuperiorIELTS is officially sponsored, endorsed, administered, or operated by those organizations.
SuperiorIELTS is an IELTS preparation platform and not an official IELTS test centre.
Where third-party material is lawfully made available through the Services, users receive only such rights to access or use the material as are expressly provided by SuperiorIELTS, the applicable rights holder, licence, or law.
You must not assume that access to third-party material gives you the right to reproduce or commercially distribute it.
If you are a copyright owner or authorized representative and believe that material available through SuperiorIELTS infringes rights you represent, you may contact:
admin@superiorielts.com
Please provide sufficient information for us to identify and review the material concerned.
You agree to use SuperiorIELTS only for lawful purposes and in accordance with these Terms.
Unless expressly permitted, you must not:
Unless expressly authorized or otherwise legally permitted, you must not systematically access or extract SuperiorIELTS content using:
You may not systematically copy or extract SuperiorIELTS’s original content, databases, test interfaces, explanations, or other protected material for the purpose of creating or operating a competing commercial service.
You must not:
You must not use SuperiorIELTS for:
You must not use unauthorized technical methods to manipulate:
SuperiorIELTS may provide both free and paid Services.
Some tests, features, or resources may be available without payment, while others may require:
The applicable conditions will be displayed before purchase where appropriate.
The primary currency of SuperiorIELTS.com is Bangladeshi Taka (BDT / ৳).
Prices intended primarily for the Bangladeshi market may be displayed in BDT.
International customers may purchase SuperiorIELTS Services where supported payment methods are available.
Depending on the payment processor, bank, card provider, user’s location, or checkout configuration:
Currency exchange rates and conversion charges imposed by:
are generally determined by those providers and are outside SuperiorIELTS’s direct control.
SuperiorIELTS is not responsible for a third-party provider’s currency-conversion rate or separately imposed foreign transaction charge.
The applicable price of a paid Service will ordinarily be displayed before you complete your purchase.
We may change prices for future purchases.
A price change will not normally retroactively alter a completed one-time purchase.
Taxes, duties, fees, or other charges may apply depending on:
Where SuperiorIELTS is required to collect an applicable tax or charge, it may be included in or added to the price as appropriate.
SuperiorIELTS may support payment methods shown at checkout.
Available payment methods may differ depending on:
We may add, remove, or change supported payment methods.
Payments may be processed through third-party:
Those providers may have their own terms, privacy policies, verification requirements, fees, and security processes.
By submitting a purchase, you represent that:
You authorize the applicable payment processor to collect the amount presented to you at checkout.
A payment submission does not necessarily mean that a purchase has been successfully completed.
A purchase may be considered complete when:
If payment is:
SuperiorIELTS may withhold or suspend the associated paid Service.
Although we seek to display accurate pricing, technical or obvious pricing errors may occasionally occur.
If a clear error materially affects a transaction, we may cancel the affected order and, if payment has already been received, provide an appropriate refund.
We will not deliberately use pricing errors to charge a user an amount they did not agree to.
A transaction may be delayed, rejected, cancelled, or reviewed where reasonably necessary because of suspected:
Where a legitimate completed payment is cancelled by SuperiorIELTS without delivery of the paid Service, an appropriate refund will be provided subject to applicable law and payment-processing requirements.
If SuperiorIELTS offers subscriptions, the applicable:
should be presented before purchase.
A subscription will automatically renew only where automatic renewal is part of the offer presented to the customer.
Where automatic renewal applies, recurring charges may continue until the subscription is cancelled according to the applicable cancellation procedure.
Where subscription cancellation is available, cancellation generally prevents future renewal.
Cancellation does not necessarily result in an automatic refund for a period already purchased or used unless:
Because SuperiorIELTS provides digital educational Services, eligibility for a refund may depend on circumstances including:
To the extent permitted by applicable law, a user may not automatically be entitled to a refund solely because the user:
This does not remove any refund right required by applicable law.
If you pay for a Service and SuperiorIELTS fails to provide the purchased Service, you should contact:
admin@superiorielts.com
Where appropriate, we may:
Your mandatory rights under applicable consumer law are not limited by this section.
If you believe you were:
contact:
admin@superiorielts.com
Please provide the relevant transaction details without sending passwords, PINs, full card numbers, or OTP codes.
Where a refund is approved, it will normally be returned through the original payment method where technically and legally possible.
Processing time may depend on the payment gateway, bank, card network, or other payment provider.
SuperiorIELTS may publish a separate Refund and Cancellation Policy.
Where such a policy applies to a purchase, it forms part of the terms governing that transaction.
If there is an inconsistency between these general Terms and specific purchase conditions presented before payment, the more specific purchase conditions will apply to that transaction to the extent permitted by law.
SuperiorIELTS may send communications necessary to operate your account or provide purchased Services.
These may include:
SuperiorIELTS may send promotional communications where permitted and where any required consent has been obtained.
Marketing communications may include:
Where applicable, marketing emails will provide a method to unsubscribe.
SuperiorIELTS’s handling of personal information is described in our Privacy Policy.
The Privacy Policy should be read together with these Terms.
Use of SuperiorIELTS may generate information such as:
Personal information will be handled in accordance with our Privacy Policy and applicable law.
Certain SuperiorIELTS features may allow you to submit:
You retain rights you lawfully hold in original content you submit.
By submitting content to a feature that requires processing, you grant SuperiorIELTS a limited permission to:
that content only as reasonably necessary to operate, secure, improve, and provide the relevant Service, subject to our Privacy Policy and applicable law.
You must not knowingly submit content that:
If you voluntarily send ideas, recommendations, suggestions, or feature requests concerning SuperiorIELTS, we may use that feedback to improve the Services.
We are not required to compensate you merely for providing general feedback.
SuperiorIELTS is an online platform.
You are responsible for having:
Internet or data charges imposed by your provider are your responsibility.
We aim to keep SuperiorIELTS available, but uninterrupted service cannot be guaranteed.
The Website may occasionally be unavailable because of:
Where SuperiorIELTS provides autosave or progress-saving functionality, we aim to preserve user progress appropriately.
However, users should understand that technical problems, browser issues, connectivity failures, session expiration, device failures, or unexpected system errors may occasionally interrupt test sessions.
SuperiorIELTS may:
Some Services may temporarily be unavailable during maintenance.
We may add, modify, replace, or discontinue free features.
For existing paid Services, we will seek to handle material changes fairly and in accordance with the purchase terms and applicable law.
SuperiorIELTS may rely on third parties for services including:
SuperiorIELTS does not control every aspect of third-party infrastructure.
SuperiorIELTS may contain links to external websites.
These links may be provided for:
SuperiorIELTS does not control independent third-party websites.
Their own terms and privacy policies apply when you use them.
SuperiorIELTS may use or link to platforms such as:
Use of those services may be subject to separate terms and privacy practices.
We may temporarily or permanently restrict an account where we reasonably believe that the user has:
Where there is an urgent:
SuperiorIELTS may act immediately without advance notice where reasonably necessary.
You may stop using SuperiorIELTS at any time.
You may request account deletion according to the procedures described in our Privacy Policy.
For assistance, contact:
admin@superiorielts.com
Closing or deleting an account may result in loss of access to:
Information may be retained where required or permitted for:
SuperiorIELTS provides educational and test-preparation Services.
Information available on the Website should not be treated as:
Important official information should be independently verified.
This includes:
We aim to keep the Website accurate and functional.
However, to the maximum extent permitted by law, we do not guarantee that:
To the maximum extent permitted by applicable law, SuperiorIELTS will not be responsible for indirect, incidental, consequential, or similar losses resulting solely from circumstances for which the law permits liability to be limited.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
SuperiorIELTS is not responsible for losses arising merely because:
To the extent permitted by law, SuperiorIELTS is not responsible for failures caused solely by independent third-party systems outside our reasonable control, including:
This does not exclude responsibility where applicable law requires otherwise.
Nothing in these Terms is intended to waive, restrict, or remove any consumer right or remedy that cannot legally be waived under applicable law.
Where these Terms conflict with a mandatory consumer-protection requirement, the mandatory legal requirement will prevail.
To the extent permitted by law, if your intentional unlawful conduct or material breach of these Terms directly causes a third-party claim against SuperiorIELTS, you may be responsible for losses and reasonable costs legally attributable to that conduct.
This provision does not require users to compensate SuperiorIELTS for losses that are legally SuperiorIELTS’s own responsibility.
To the extent permitted by law, SuperiorIELTS will not be responsible for delay or failure caused by circumstances beyond our reasonable control.
Examples may include:
Mandatory consumer rights remain unaffected.
SuperiorIELTS is primarily intended for Bangladeshi students but may be accessed internationally.
International users are responsible for ensuring that their use of the Website is lawful in their jurisdiction.
Certain countries may provide consumers with mandatory rights that apply despite contractual terms.
Nothing in these Terms is intended to remove a mandatory consumer right that legally applies to an international customer and cannot lawfully be waived.
These Terms and the operation of SuperiorIELTS.com are governed primarily by the applicable laws of the People’s Republic of Bangladesh, subject to any mandatory rights that may apply to an international consumer under applicable law.
If you have a complaint or dispute, we encourage you to contact SuperiorIELTS first.
Contact:
admin@superiorielts.com
Please provide sufficient information for us to identify the relevant:
Do not send passwords, OTP codes, banking PINs, or complete payment-card information.
If a dispute cannot be resolved directly, each party retains the rights and remedies available under applicable law.
Nothing in these Terms is intended to prevent a consumer from making a lawful complaint to an appropriate consumer-protection, regulatory, administrative, or judicial authority where such a right exists.
Subject to mandatory law and any legally applicable rights of international consumers, disputes relating to SuperiorIELTS may be brought before a court or other competent authority having jurisdiction under the laws of Bangladesh.
Nothing in this section is intended to unlawfully restrict access to a court or other lawful remedy.
If a provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Where possible, an invalid provision will be interpreted or limited only to the extent necessary to make it lawful.
If SuperiorIELTS does not immediately enforce a provision of these Terms, this does not necessarily mean that SuperiorIELTS has permanently waived the right to enforce it.
You may not sell or transfer your SuperiorIELTS account or contractual rights to another person without our permission where such restriction is legally permitted.
SuperiorIELTS may transfer relevant rights and obligations as part of a legitimate:
subject to applicable law.
These Terms, together with:
form the agreement governing your use of SuperiorIELTS.
Certain Services may have additional conditions.
Where additional terms are presented before you purchase or use a particular Service, those conditions form part of the agreement for that Service.
If specific terms conflict with these general Terms, the specific terms will normally govern the relevant Service to the extent permitted by applicable law.
You acknowledge that these Terms may be accepted electronically.
Actions that may indicate acceptance include, where appropriate:
Electronic acceptance is subject to applicable law.
These Terms are provided in English.
SuperiorIELTS may provide translations for user convenience in the future.
If a translation is provided, the version designated by SuperiorIELTS as controlling will apply to the extent permitted by applicable law.
Headings are included for readability and convenience.
They do not independently alter the meaning of these Terms.
For questions concerning:
please contact:
SuperiorIELTS.com
Email: admin@superiorielts.com
Website: SuperiorIELTS.com
When contacting customer support, please provide enough information for us to investigate your issue.
For payment-related inquiries, information such as an order number or transaction reference may be useful.
Never email us:
Website: SuperiorIELTS.com
Primary Market: Bangladesh
Primary Currency: Bangladeshi Taka (BDT / ৳)
International Customers: Supported where Services and payment methods are available
Contact Email: admin@superiorielts.com
By creating an account, making a purchase, taking a test, or otherwise using SuperiorIELTS.com, you acknowledge that you have had an opportunity to read these Terms and Conditions.
By using the Services after accepting these Terms, you agree to comply with them.
If you do not agree with these Terms, you should discontinue use of SuperiorIELTS.com.
These Terms are intended to establish fair and clear conditions for use of SuperiorIELTS.
Nothing in these Terms is intended to exclude, restrict, or override a right, obligation, protection, or remedy that applicable law does not permit the parties to exclude.
If any provision of these Terms conflicts with a mandatory requirement of applicable law, the mandatory legal requirement will apply to the extent of that conflict.
